⚠️ RIC has two rideshare pickup points — lower Arrivals and upper Departures — and you must select the matching level in your app or your driver will go to the wrong one. Follow the green "Ride App Pickup" signage. GRTC's airport buses are fare-free and run every 15 minutes from the upper departure deck.
Richmond International Airport
Richmond, United States
You have a choice. Lower Arrivals (baggage claim) is easiest with checked bags — exit to the terminal curb and select Arrivals Level in your app. Upper Departures is often less congested — turn right and follow the green "Ride App Pickup" signs, selecting Upper/Departures in the app. GRTC buses 7A and 7B run free from the upper departure deck every 15 minutes to downtown. Taxis are in the center of the lower level.
Ride Options
Uber
rideshareDoor-to-door with luggage
Lyft
rideshareDoor-to-door with luggage
Richmond Licensed Taxi
taxiNo app needed
GRTC Routes 7A / 7B
transitLocal connection
SIXT Ride — Pre-booked Airport Transfer
ChauffeurDoor-to-door with luggage
Pickup Guidance
Rideshare
Choose lower Arrivals outside baggage claim or upper Departures; select the matching level in the app and follow green Ride App Pickup signs.
Taxi
Center section of the lower-level curbside, beside the North and South parking garages.
Shuttle
EasyPark shuttles serve Economy Lots A and B; hotel shuttles use the ground transportation curb.
Transit
GRTC Routes 7A and 7B leave the upper departure deck for the Downtown Transfer Station.
Private Transfer
Pre-booked cars use the ground transportation area; confirm the meeting point with your operator.
Travel Extras
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Local Tips
- GRTC's airport buses are fare-free — an unusually good deal for an airport connection, and they run every 15 minutes.
- If the lower arrivals curb looks busy, switch to the upper departures pickup in your app; it's often quicker.
- Taxis sit in the middle of the lower level between the two garages, separate from the rideshare curb.
- LINK microtransit covers the Sandston zone around the airport if your destination isn't on a bus route.
- Baggage claim, ground transport and rental cars are all on Level 1; ticketing, security and gates are on Level 2.
Tarmyq local tip
The two-level rideshare choice is RIC's best feature — and its one trap. Pick a level, then make sure your app says the same thing, and follow the green signs. If you're travelling light, the free GRTC bus from the upper deck is hard to beat.
Frequently asked questions
Where do I meet my Uber or Lyft at Richmond airport (RIC)?
You have two options and must select the matching one in your app. The lower Arrivals curb outside baggage claim is easiest with checked bags. The upper Departures level — turn right and follow the green 'Ride App Pickup' signs — is often less congested at busy times.
Is there a bus from RIC to downtown Richmond?
Yes, and it's fare-free. GRTC Routes 7A and 7B leave the upper departure deck every 15 minutes and run to the Downtown Transfer Station, where you can connect to routes across the region. Both routes end at the same downtown destination.
Where is the taxi rank at RIC?
In the center section of the lower level curbside, next to the North and South parking garages. Service runs from the first flight departure to the last flight arrival, and operators have wheelchair-accessible vehicles available.
How do I get to the economy parking lots?
Free EasyPark shuttles connect Economy Lots A and B to the terminal every 10 to 15 minutes, 24 hours a day, seven days a week.